Afrifotostock is an Information Technology company servicing clients nationwide. Technology Solutions is the leading provider of Website design, business & education I.T. solutions in the digital field. We are extremely committed to delivering quality advice, sales and support to assist our clients to achieve the maximum from their I.T. investment.
An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website? The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Help & Support
We maintain a vast knowledge base full with articles, guides, how-tos, instructions, and answers to our client’s most frequently asked questions. If you have a question, odds are the answer is here.
Frequently Asked Questions
Frequently Asked Questions
Do you offer refunds?
We do offer refunds in certain circumstances
If you’ve had a problem with the system, you want to cancel and don’t feel we’ve done enough to help you then we will refund your last monthly payment with no questions asked. We don’t want unhappy customers or ex-customers.
We don’t give refunds for not using the system
There are enough email reminders, and we’re proactive enough in checking you are okay for you not to be accidentally paying. We don’t forget you so you can’t forget us.
We want you to have had a positive experience
If we can’t provide that then we don’t want your money. Get in touch if you have any questions and we’ll do our best to help you.
Do I have to pay the cost of the server every time I create a new one?
Am I charged when I enter a credit card?
Credit card costs will range widely depending on how you use your plastic. There are several reasons you might be charged. The main cost associated with credit cards is interest if you don’t clear your balance every month.
I have a credit, why am I still marked as suspended?
A credit card suspension can happen for a variety of reasons. Some common causes include:
- The balance exceeds the credit limit.
- There are concerns of fraud, based on suspicious transactions.
- There are late payments.
How do I choose between monthly and hourly billing?
The difference between a flat rate pay and an hourly rate pay is how you bill the client. For a flat rate pay system, you’re paid a set price for the job. In contrast, hourly rate pay is based on the amount of time you work, which means you’re paid a set amount for each hour of work.
What form of payments do you accept?
- Debit cards
- Credit cards
- Mobile payments
- Electronic bank transfers
Offering more than one option could help you attract a wider variety of customers and allow your customers to make larger purchases. However, there are advantages, disadvantages and costs associated with each payment type.
How do I cancel my account?
To cancel your account go to ‘You’ (top right corner) > Accounts > Manage >Subscriptions.
Once your cancellation has been sent you will automatically receive a cancellation confirmation via email, containing the end date of your contract.
Will taxes be included in my monthly invoice?
We’re required by law to apply taxes in accordance with your country’s tax laws. You can review what taxes we apply by country in our tax documentation.